Welcome to The Christmas Collective
Launched in 2024, The Christmas Collective was created with one goal in mind: to reimagine the Christmas shopping experience. What began as a single pop-up has quickly grown into a beloved destination for families across New Zealand, offering a nostalgic, joy-filled journey through all things festive.
Each of our stores is designed as an immersive holiday wonderland, overflowing with dazzling decorations, curated gifts, interactive experiences, and a touch of childhood wonder. We exist to spark joy, ignite the Christmas spirit, and create unforgettable moments for everyone who walks through our doors.
Whether you're decorating your home, filling stockings, or simply embracing the festive spirit, The Christmas Collective is your one-stop Christmas shop.
Magical memories begin here.
Christmas Collective
Customer Delight – Spreading Holiday Joy
Every guest is part of our Christmas story. We create a warm, magical experience where visitors feel welcomed, inspired, and immersed in festive cheer.
Thoughtful Curation – Festive Finds for Everyone
We carefully select high-quality, unique holiday decorations, gifts, and seasonal essentials that bring the spirit of Christmas to life.
Integrity & Trust – Honest, Heartfelt Shopping
We believe in fair pricing, transparent business practices, and delivering on our promises—ensuring every customer feels confident and valued.
Immersive Magic – More Than Just a Store
We transform shopping into an enchanting holiday experience, where every corner is filled with wonder, nostalgia, and the magic of Christmas.
Giving Back & Sustainability – A Season of Kindness
Christmas is about giving. We embrace sustainable practices, support local artisans, and spread kindness through community-driven initiatives.
Have a question? We're here to help.
Check out the most common questions our customers asked.
Still have questions? Contact our customer support.
Is Santa real?
Absolutely. Next Question.
Is there such a thing as too much Christmas?
No. We've looked into it extensively.
What areas do you ship to?
We currently provide delivery services to all regions across New Zealand.
For further information about shipping and delivery options, please contact us.
Do I need to setup an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.
Delivery Price Information
Standard North Island : $8.00
Standard South Island : $16.00
Free shipping on orders over $150.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 3-5 business days to arrive. Delivery details will be provided in your confirmation email.
How do I return a product?
To return your product, you should mail your product to: Shop 50 - The Base (Hamilton), Te Rapa, WKO, Hamilton.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
How long will it take to receive my refund?
After we receive and inspect your returned item, we will send you an email to notify you of its arrival and inform you of whether your refund has been approved or rejected.
If approved, the refund will be processed, and the credit will automatically be applied to your credit card or original method of payment within a certain number of days.
If you have not received your refund, please check your bank account again. If the refund has not been posted yet, please contact your credit card company, as it may take some time for the refund to clear. If the issue persists, we advise contacting your bank, as there might be some processing time before the refund is posted.
If you have exhausted all of these steps and still haven’t received your refund, please contact us at onlineshop@christmascollective.co.nz. We are always available to assist you.
Sale items
Please note that at The Christmas Collective we only offer refunds for regular-priced items. Unfortunately, we cannot process refunds for sale items.
Any questions?
You can contact us through our contact page. We will be happy to assist you.